"to protect and serve"

Emergency:  9-1-1

Police Dispatch: 816-540-9109 (non-emergency)

Email Police Department

    What Happens when you call 9-1-1

A Communications Officer will answer the phone and say:

• "Pleasant Hill 9-1-1, Where is your emergency?"

What do YOU say?

1. Tell them WHERE you need help
2. Tell them WHAT the problem is
3. Tell them your phone number
4. Tell them your name

What do you DO?

1. Stay calm
2. Stay on the phone until the Dispatcher says to hang up
3. Stay safe

When to call 9-1-1

• To report a crime "in progress" (happening when you call)
• If you are involved in a Motor Vehicle Accident 
• If you witness a Motor Vehicle Accident
• If you or someone around you needs an Ambulance/EMS
• You smell Smoke or see Fire
• If you or someone around you is bitten by an Animal
• Any Emergency that requires immediate assistance from Police, Fire, or EMS

When NOT to call 9-1-1 (816-540-9109)

• To report a crime that is "not-in-progress" (not happening when you call)
• To ask for a phone number
• To report non-emergency crimes; loud music, dog barking, etc
• To report a dog running loose
• As a joke

The Pleasant Hill Police Department has 11 full-time

officers and 4 part-time officers.  The department utilizes

 8 marked police cars.  Each patrol vehicle is capible

of state-of-the-art radar and real-time video recording. 

The department also uses the

"Safety Traffic Enforcment Program (S.T.E.P.)" trailor

for specialized enforcement programs and patrol enforcment;

including DWI checkpoints.

     The Pleasant Hill communications center is staffed by four full time, one part-time, and one reserve

telecommunicator.  Each dispatcher receives extensive training in communication skills and telecommunicating

operations.  Each dispatcher has received specialized training and is certified to use the various law enforcement

computer databases and the advanced medical dispatch system.  These highly trained telecommunicators receive

on-going training on a regular basis to remain professionals in their field.  All calls for service originate at the

dispatch center.  When you need help, no matter whether you need it from the police, ems, fire, or animal control,

these are the professionals you will be talking to.

 WHAT WE USE